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Sleep R Us

Frequently Asked Questions

Find answers to common questions about our products, services, and policies. Still have questions? We're here to help.

+44 113 403 6673
enquiries@sleeprus.co.uk
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Our premium mattresses feature high-quality materials including memory foam, pocket springs, and natural latex. We prioritize eco-friendly and hypoallergenic materials for superior comfort and health benefits.

Standard delivery takes 5-7 business days. For custom orders, please allow 2-3 weeks for production before shipping. Express delivery options are available for an additional fee.

Yes, we provide home delivery, and installation is available on request.

On average, a mattress should be replaced every 7–10 years for proper comfort and hygiene.

Absolutely! We offer custom sizing, finish options, and design modifications for our bed frames. Contact our team to discuss your specific requirements and get a personalized quote.

We recommend rotating your mattress every 3 months for even wear. Use a protective cover to prevent stains, and spot clean with mild soap and water as needed. Avoid harsh chemicals.

Yes, we're committed to sustainability. Our materials are sourced responsibly, and we use eco-friendly foams and adhesives. Our packaging is recyclable, and we support environmental initiatives.

We accept all major credit cards, debit cards, and digital payments including PayPal and Apple Pay. We also offer financing options through our partner providers for qualifying purchases.